InsureMe-on-Line has now closed and if you are an existing customer you will have received a letter
in the post explaining this to you.

In the first instance, for a query or claim please contact your insurance provider directly using the contact details provided below:

Company Name Customer Service Contact Number
Legal & General 0345 270 7010
AIG (formerly Ageas) 0345 600 6820
The Exeter 0300 123 3203
Vitality Life (Formerly Prudential) 0161 2166 972
British Friendly 01234 358 344
Liverpool Victoria 0800 876 6166
Sun Life 0800 008 6060

Insureme on-Line was a trading name for Health-on-Line company UK Limited Health-on-Line is becoming AXA Health.

Please contact or call 01202 544444, or if you have a complaint then please send an email to: or call 01202 544444.


InsureMe-on-Line is a trading style of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is part of the AXA PPP healthcare group of businesses.

Health-on-Line Company UK Ltd is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. Registered in England No. 3655704. Registered Office: 5 Old Broad Street, London EC2N 1AD.