InsureMe-on-Line has now closed and if you are an existing customer you will have received a letter
in the post explaining this to you.

In the first instance, for a query or claim please contact your insurance provider directly using the contact details provided below:

Company Name Customer Service Contact Number
Legal & General 0345 270 7010
AIG (formerly Ageas) 0345 600 6820
The Exeter 0300 123 3203
Vitality Life (Formerly Prudential) 0161 2166 972
British Friendly 01234 358 344
Liverpool Victoria 0800 876 6166
Sun Life 0800 008 6060

Insureme on-Line is a trading name for Health-on-Line company UK Limited Health-on-Line is becoming AXA Health.

Please contact or call 01202 544444, or if you have a complaint then please send an email to: or call 01202 544444.


InsureMe-on-Line is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704. Underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119.

Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947.

We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit